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FAQ

1. How will I receive my order?
You will receive your order via UPS, USPS, or FedEx Ground.
2. How long does the popcorn stay fresh?
Our bags are resealable bags that will keep fresh for up to 8 months if kept unopened, in a dry, cool temperature.
3. Can we start our own online fundraiser?
4. What is our profit?
50% profit or $8.00 a unit sold.
75% of donations are returned to the group.
5. Are you a peanut free facility?
We are not a peanut free facility.
6. Can I fundraise as an individual?
Yes, groups AND individuals are encouraged to join.
7. How do I get started with my fundraiser?
A. Visit poppinpopcornonline.com. B. Give us a call and one of our live personal salespersons will help you out.
8. Are there any upfront costs?
Never, it’s always free to get your fundraiser started!
9. How long does it take to ship?
Orders are sent daily Monday through Friday.
10. How do I know if my organization is tax-exempt? What is a tax-exempt number?
This will be provided to you by your bookkeeper.
11. My organization is not a non-profit tax-exempt organization. Can I still run a fundraiser with Poppin Popcorn?
Absolutely, everyone can fundraise with us, from an individual to a full school and more…
12. I am a customer purchasing from a fundraising volunteer. Are checks accepted?
No, all orders are to be placed online.
13. Do I have to purchase in case minimums?
No, all of our services pick to the piece. Never a case minimum for brochure fundraisers.
14. How much is shipping?
$6.95 for your first unit, $3.00 for each additional unit.
15. How do I pay for my order?
Credit or debit only.
16. Are there any cancellation fees?
Yes, there is a 3% credit card fee when cancelling an order or donation.
17. When should we expect to receive our popcorn order?
Upon payment, your order will ship within 7 business days.
18. I have family out of state who wants to order from my fundraiser. Do you have an online option for them to order and ship to them?
For sure, we have several ways for out of town family and friends to participate.
19. Do the fundraising flavors include any nuts?
Yes, some of our products do have nuts. We do manufacture in a facility with tree nuts and peanuts. We do have a specific cleaning procedure between each product to reduce the chance of cross contamination.
20. Does Poppin Popcorn have any donation or scholarship programs?
Yes, our online platform does accept donations if your participants choose not to purchase products.
21. My question isn’t here, who can I contact for further assistance?